Lease terms

How to book a car?

1. You can book a car through the order form on the Alin company website.

2. Call or message us at +380 (98) 777 16 00 (Viber, WhatsApp, Telegram, SMS).

3. Email us at lviv@alin.ua.

4. Or directly at the company's offices.

 

Driver requirements

The driver must be at least 21 years old and have a minimum of 2 years of driving experience.

 

List of documents  

1. Passport.   

2. Category “B” driver's license (which operates on the territory of Ukraine), and International Driving License for the USA citizens.  

3. Driving experience - 2 years, if you have changed your driver's license, there must be a mark of driving experience (is placed opposite the "B" category or simply anywhere on the driver's license)  

4. Manager may request additional identity documents. For example, a registered bank card etc.  

The final decision on renting a car is made by the manager after personal contact with the customer and presentation of original documents.   

Issuance and return of the car  

When issued, the car is provided clean, in a standard complete set** and with a full tank. In the presence of the customer the act of inspection of the vehicle is filled in, all remarks on the car, mileage, quantity of fuel are fixed. In case of return of the car and absence of remarks, surcharge for washing and fuel is not required, in other cases, the tenant pays for the service of refueling and / or washing of the car according to the established tariffs. The car rental day ends 24 hours after the actual receipt of the car.  

**Standard equipment of a car: spare wheel, wheel wrench, towing hook, red emergency stop sign, first aid kit, extinguisher, tires by season (winter / summer).  

In case of any unforeseen circumstances (accident, damage, theft, breakdown, etc.), the client must immediately notify the lessor at: +380 (98) 777 16 00.

 

Vehicle insurance

All vehicles are insured for third-party liability (OSAGO); all vehicles are insured against theft/damage/total loss (CASCO), with the Renter's liability limited to the deposit amount. Reducing liability for insurance events to zero is an additional service (Super Top Cover LDW), paid upon the Renter’s request when signing the contract according to set tariffs.

For more details on the insurance terms, follow the link: https://alin.ua/en/car-insurance.

When Super Top Cover LDW is not valid:

1. Driving under the influence of alcohol, drugs, or medication that impairs reaction.

2. Using the vehicle for special purposes: taxi, racing, towing trailers or other vehicles, driving lessons.

3. Loss of keys or the vehicle’s technical passport.

4. Driving the vehicle or allowing it to be driven by someone without a driver’s license or without category “B,” or by persons not listed in the rental agreement.

5. Fleeing or leaving the scene of an accident, being pursued, or committing a criminal offense using the vehicle.

6. Theft of the vehicle if keys and documents were not retained by the driver (i.e., voluntary handover or abandonment that led to theft).

 

Mileage limit

The base rental rate includes:

• 350 km/day — for rentals of 1-2 days;
• 300 km/day — for rentals of 3 days or more, but no more than 4500 km in total;
• for monthly rentals — limit of 4500 km/month.

Additional mileage is charged according to the established tariffs.

 

Fuel policy

Our vehicles come with a full tank and must be returned with the same fuel level. If there is a fuel shortage, the client pays for the missing amount according to OKKO gas station rates.

We recommend using A-95 gasoline. Diesel vehicles should be fueled with seasonal diesel fuel.

 

Territory of use

Travel outside of Ukraine and to temporarily occupied territories of Luhansk and Donetsk regions and Crimea is prohibited without prior written permission from Alin.

 

Payment methods

Payment card (VISA or MasterCard), or bank transfer. Payment from legal entities is accepted only via bank transfer (excluding VAT). The payment amount is specified in the contract.

 

Rental payment

In all cases, a 100% prepayment is required. If the vehicle is returned earlier than the agreed term, recalculation is performed. After the contract expires, it may be extended upon the Renter's request. Payment for the extended period must also be made in advance.

 

Deposit

A 100% deposit is required when signing the contract. The deposit amount depends on the class of the rented car. The deposit may be reduced by purchasing the additional Super Top Cover LDW liability reduction option. The deposit is paid by card (by placing a hold on the deposit amount on the Tenant’s bank card).

 

Where and when?

Vehicle pickup and return are available:

1. At ALIN rental locations during business hours (Monday to Friday, 08:30-20:00).

2. At the client’s address (paid service).

3. Outside business hours, both at the office and at the client’s address (for an additional fee of 20 euros).